Consumer Information, Policies & Public Disclosures

You have the right to cancel your agreement for a program of instruction, without any penalty or obligations, through attendance at the first class session or the seventh day after enrollment, whichever is later. After the end of the cancellation period, you also have the right to withdraw at any time; and you have the right to receive a pro rata refund if you have completed 60 percent or less of the scheduled clock hours in the current payment period (also known as period of attendance) in your program through the last day of attendance. After completion of more than 60% of the scheduled clock hours in the period of attendance, the student is not entitled to a pro rata refund, and any funds remaining in the student's account will be considered additional earned tuition.

If the student has received federal student financial aid funds, the student is entitled to a refund of moneys not paid from federal student financial aid program funds. Your refund rights are further described in the enrollment agreement. If you have lost your signed enrollment agreement, you may ask the school for a copy.

Cancellation and withdrawal procedures

1. Cancellation or withdrawal is determined when either of the following occurs:

   • The student provides written notice of cancellation or withdrawal by mail or hand delivery to one of the campus addresses listed below. The timeframes outlined above determine whether the action is a cancellation or withdrawal.
   • The student communicates an intent to cancel or withdraw verbally, by stating that they are cancelling or withdrawing, or by conduct, such as not attending class.
   43770 15th St. W., Suite 115
   Lancaster, CA 93534

   2051 Solar Dr., Unit 100
   Oxnard, CA 93036

   22500 Town Circle, Suite 2205
   Moreno Valley, CA 92553

   If a student does not attend any class after eight consecutive days, the school will designate the student as a no-show, which is the equivalent of a cancellation. If a student attends class for one or more consecutive days, but fewer than five, the student will be classified as a drop or withdrawal after the eighth consecutive absence. If a student attends class for more than five days and then stops attending, the student will be determined as terminated after the eighth consecutive day under the attendance policy.

2. The notice of cancellation or withdrawal is effective when communicated to administrative personnel, but in no event will it exceed the eighth consecutive absence.
3. The notice of cancellation or withdrawal need not take any particular form and, however expressed, it is effective if it shows that the student no longer wishes to be bound by the Enrollment Agreement.
4. If the Enrollment Agreement is cancelled, the school will refund the student any money the student paid, less a registration or administration fee not to exceed $80.00, the STRF fee, and the cost of any books not returned in good condition. Books must be in reusable condition and may not be marked or damaged in any way.
5. If the institution cancels a class, 100% of the tuition and fees collected is reimbursed. If the student drops, withdraws, or is terminated, the student will receive a pro rata refund if the student has completed 60 percent or less of the scheduled clock hours in the payment period, less a registration or administration fee not to exceed $80.00, the STRF fee, and the cost of any books not returned in good condition. If the student drops, withdraws, or is terminated after completing more than 60% of the scheduled clock hours in the payment period, any additional funds remaining in the student account will be considered additional earned tuition. Refunds, when due, will be made without requiring a request from the student. Refunds are processed within 45 days of the last day of attendance when written notification has been provided to the institution, or within 45 days of the date the institution terminates the student or determines withdrawal by the student.